As Represented by AfricanAdrenalin
FAQ
AfricanAdrenalin

 
 
General FAQ's
1. Can I get a door-to-door package for Sarova Hotels and at what rate?
We can tailor make a door-to-door package depending on the number particular areas of interest and duration of travel.

2. Do you have a resident doctor and how would you handle a medical emergency in terms of evacuation?
There is a resident doctor at all our lodges and beach hotel and evacuations from hotel can be made by air or road depending on severity of medical emergency

3. When is the best time in the day to view game?
Wild animals prefer to move about when it is cool and is the best time to view game is early morning and late evening when temperatures are lower

4. Can I get a purely vegetarian menu at Sarova?
Yes it is possible to get a menu for vegetarians at all our hotels.

5. Do you have TVs in all the rooms at your lodges and at the coast?
All our rooms in Whitesands, Mombasa, have TVs. Our lodges are primarily intended for the sake of relaxation so they do not have TVs.

6. What is the weather like and what should I wear?
The weather varies depending on time of the year. From August to October, the weather is usually quite hot and light clothing is recommended. However, keep well covered to prevent heat rash and sunburn. During the other months, the temperatures are low.

7. Where are you in Kenya?
Sarova Hotels: The Stanley - Nairobi; Panafric - Nairobi; Whitesands - Mombasa; Sarova Mara Tented Lodge - Maasai Mara Game Reserve; Sarova Lion Hill Lodge - Lake Nakuru National Park; Sarova Shaba Lodge - Samburu Game Reserve

8. Can we get special rates?
Please send an email to reservations@sarova.co.ke and check for any special offers available.

 

 
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Contact us during office hours (GMT+2):
Tel: +27 11 888 4037
Fax: +27 11 888 1041
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