USEFUL INFORMATION
AIRPORT TRANSFERS
Tintswalo has a luxury air-conditioned microbus on standby for all transfers.
AIRCONDITIONING & HEATING
The bar, lounge and spa are air-conditioned and suites are also cooled for comfort. In winter, hot water bottles are placed in each bed. The lounge fireplace is also a haven on chilly evenings.
BABYSITTING
Please let reception know should you require this service.
BAR SERVICE
A full bar service of premium brands is available in the hotel. Mini bars in each suite are stocked twice daily.
CAR HIRE or TRAVEL ARRANGEMENTS
Can gladly be arranged on guests' behalf.
CHECK OUT
The standard check out time is 11H00.
CHILDREN
Children under the age of 12 are by prior arrangement only. The dining room will not accept children under the age of 12 after 6.30pm. We are happy to provide children with room service for the enjoyment of their meals.
CONFERENCE FACILITIES
The Board room facilities cater for a maximum group of 45 delegates in cinema style seating. An ideal “out of town” location for small seminars, corporate breakaways and executive brain storming sessions. The dedicated team of staff will see to it that exact requirements are met.
DINING & MEALS
The Feedroom Restaurant
Tintswalo at Waterfall offers delightful meals served either alfresco style on our spacious veranda with a view of the estate or alternatively in the romantic dining room lit by the gentle candlelight and smouldering fireplace.
All the dishes are prepared with flair and originality and only incorporate the freshest ingredients. Be prepared for an interactive dining experience.
DOCTORS or DENTISTS
Available if required.
DRINKING WATER
All tap water in the lodge has been filtered to the highest standards and is guaranteed as perfectly safe for consumption. Chilled, bottled mineral water has been placed in all room mini bars and is available from the bar and during lunch and dinner.
ELECTRICITY
Electricity is 220 Volts.
FOREIGN EXCHANGE
We are unable to change foreign currency, but should guests wish to settle their bill this way, we will be happy to assist. Change will be given in rands.
GAMES
In the lounge area guests will find board games, cards & chess.
GRATUITIES
We are often asked for advice concerning gratuities. Gratuities are completely at guests' discretion, and are service based. Should you feel, however, that you would like to show your appreciation to the staff, the following may be of help.
A percentage of your choice may be added to your total bill on departure. This will be distributed amongst all the staff. Alternatively, you may prefer to thank individual staff and these can be specified on your bill.
For any group of 10 or more, a 10% service charge is automatically added to the bill.
HAIRDRYERS
Hair dryers are available in your suite bathroom.
INDEMNITY
It is absolutely imperative that every guest signs an indemnity form on arrival at Tintswalo.
INTERNATIONAL ADAPTERS
International plug adapters are available in the suites.
LAUNDRY & PRESSING
A laundry and pressing service is available on a daily basis. A dry-cleaning service is also available. Please note that Tintswalo cannot be held liable for any damaged items.
LIBRARY & BOOKS
Tintswalo has a selection of books available in the library as well as a guest computer for clients' convenience.
MEDIA RELAXATION
Satellite television with SKY, CNN and BBC is available in the bar area, with a variety of movie channels and a sound system should guests wish to relax.
PAYMENT
Visa, MasterCard, Diner’s club, American Express, local debit cards and travellers cheques are accepted. Personal cheques are only accepted by prior arrangement.
TINTSWALO AT WATERFALL CUISINE
Tintswalo at Waterfall cuisine is influenced by many African & International cultures, flavours and spices. Head chefs, Nadia and Eric, have developed numerous personalised dishes.
VITAL SOURCE SPA
Specialised treatments using Dermalogica products have been developed providing a wide range to choose from.
WINE CELLAR
A visit to the wine cellar is a must, where we offer wine and cheese tasting on request. Our beautiful underground cellar is naturally cooled and boasts some of South Africa’s most exciting wines. |